Additionally, InSight alerts shippers “of critical events that affect your shipments,” the company says. InSight includes downloadable data about shipment status and shipment content, which can be helpful for future planning. The company also offers InSight, which allows higher-volume shippers to monitor the tracking details of inbound and outbound shipments without tracking numbers. FedEx provides updated estimated delivery times throughout the process.įedEx offers a mobile app option for tracking on the go. Government shippers can use their Transportation Control Number. Large shippers can track shipments by purchase order numbers or reference numbers. The shipper can use the tracking number to find out exactly where the parcel has been and how long it was there. (If you’re using SmartPost, the FedEx-USPS joint service, you’ll see its arrival at the post office too.) After delivery, FedEx will upload an image of the recipient’s signature, a copy of the FedEx Freight Bill of Lading, or another document proving delivery.
The parcel is scanned each time it arrives and leaves a FedEx facility. Each parcel is assigned a unique tracking number and barcode. What is FedEx Tracking and How Does it Work?įedEx tracking looks very similar to tracking offerings from its competitors. But at other times, it should alert shippers to potential late deliveries and other situations they should communicate to their customers. But instead of the information they’re used to, they see a note about a “shipping exception.”Ī variety of things that happen during shipping can trigger these “exceptions.” Sometimes it’s simply a mistake. In these cases, a shipper or customer uses their tracking number to try to check the status of a package. They can even get a notification when the package is on its way to the customer’s door.īut sometimes FedEx tracking doesn’t work as well as it’s supposed to.
Shippers and customers alike can use a tracking number to watch packages travel from one fulfillment center to the next. The vast majority of those packages - some 98 percent in 2017, even during peak season - arrive on time. FedEx offers the opportunity for shippers to track just about every package as it moves across the globe.
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